Have you felt frustrated when a stakeholder comes to you asking for a specific training solution in a shortened timeline?

One day, as I was sharing these frustrations with my boss in a one-on-one, she simply responded with, "We need to train the business how to do business with us."

Too often in L&D we think that the way we are working is helpful, but these behaviors are exactly what keep us stuck working as transactional order takers.

In other words, we unintentionally sabotage our own success.

Like any process, intake will be most successful when it matches your company culture and maturity level. It needs to make sense for those providing the information, your stakeholders.

Navigating both strategy and detailed tasks is tough—and sometimes, it’s impossible to do them simultaneously. This post explores why we often get buried in details, leaving little room for strategic thinking, and offers practical steps to create space for both.